Do You Need a Chef or Is Hiring a Cook Enough?

Do You Need a Chef or Is Hiring a Cook Enough?

Cook and Chef. These two terminologies are often interchangeably used by people who have no experience in the field of food preparation. It’s quite understandable. But for business owners and venue managers, differentiating one from the other can significantly affect...
How to Prevent Frustrating Food Complaints

How to Prevent Frustrating Food Complaints

Now and then I like to to read patron reviews of various restaurants. By reading into their dining experiences, I get useful insights that I can use to better support our clients. Every restaurant owners should also keep abreast with the latest beat in the food and...
Where to Hire Your Chef

Where to Hire Your Chef

The rock star of your food business, your chef, holds the most valuable position in the house. As a food business owner, may it be a restaurant or a catering service, it is nerve-wracking if this positioned is threatened either temporarily or permanently.  And the...
Restaurant Mistakes That Directly Affect Profit

Restaurant Mistakes That Directly Affect Profit

Food and service mistakes are quite common in the hospitality industry. Just go to Trip Advisor for reviews, and you will find complaints of all sorts. Generally, people can be forgiving of these mistakes. Especially if the management is responsive and in tune to what...
How To Manage Your Restaurant In Case of a Power Outage

How To Manage Your Restaurant In Case of a Power Outage

Is your business prepared for a power outage? In January alone, Australia has experienced a power outage in several cities. Here in Perth, unseasonable rain caused widespread power outages. The rain caused arcing in the electricity network’s insulators, which...